Our Commitment


MLA APPROVED

We are a Master Locksmiths Association approved company. Vetted, Inspected and Certified to the strict level of skills and ethics required. It's hard to believe, but we are one of only three MLA approved locksmiths in Leicestershire. Our licence number is 000793, and can be verified with the MLA directly on 0800 7831498.

CRB Checked

All our staff are CRB Checked and carry their valid MLA ID badges for reassurance. CRB stands for Criminal Bureau Check, now commonly known as Disclosure and Barring Service. The team here at Rossells appreciate how important customer confidentiality and the discretion required from being i the security industry.

Pricing Policy

We aim to be transparent and honest in the way we price our work. Our staff will discuss your requirements, asking the correct questions to determine the work required and the possible costs involved. We often clarify a minimum and maximum cost, based on the information our staff can ascertain over the phone, and this information is then communicated to one of our engineers. If once our engineer is onsite, the price deviates from our original phone discussion; the customer is given the option to cancel the work without any charge. This is all part of our commitment to being a sincere company, in touch with reassuring our customers. We also record all our calls to focus our staff and maintain our highly regarded customer service.

Helpful Support

We are always here to talk on our usual phone number: 0116 2628899. Whether your enquiry is for our shop staff, workshop team or admin and accounts in the office.. we are all here to help during normal office hours. If you prefer, you can always send us an email: sales@rossellslocksmiths.com

Opening Hours
Monday 8:30am - 4:55pm
Tuesday 8:30am - 4:55pm
Wednesday 8:30am - 4:55pm
Thursday 8:30am - 4:55pm
Friday 8:30am - 4:55pm
Saturday Closed
Sunday Closed

Testimonials


I would like to again send my sincere appreciation for the service your company provide. We've used you for the last 16 years, and it's so nice to see a company that still appreciates it's core values, no matter how sucessful it becomes. Many Thanks!

Stuart Wood

  • GND Ltd - CEO - Leicester City

    Rossells Locksmiths Ltd

    (Want independant reviews? Google us here)

"You only truly appreciate what security is, after it's been compromised"

Our staff offer advice and discuss the latest products in our blog section.

Read More..